These Terms & Conditions govern your use of the kg9997 platform. By registering an account or accessing any part of the site, you confirm that you have read, understood, and agreed to be bound by these terms in full. Please read them carefully before proceeding.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you (the "Member" or "User") and kg9997 (the "Platform" or "Operator"). By creating an account, making a deposit, or accessing any game or feature on kg9997, you unconditionally accept these terms. If you do not agree with any part of this document, you must not use the kg9997 platform.
For the purposes of these Terms & Conditions, the following definitions apply throughout this document:
Access to and use of the kg9997 Platform is subject to strict eligibility criteria. By registering an Account, you represent and warrant that you satisfy all of the following conditions at all times during your use of the Platform:
Age Verification: kg9997 operates a mandatory age verification process for all Accounts. The Operator reserves the right to request government-issued photographic identification, proof of address, and additional supporting documentation at any stage of the Member lifecycle — including at registration, prior to processing a first withdrawal, and at any subsequent point deemed appropriate. Accounts where age verification cannot be completed to the Operator's satisfaction will be suspended and any BDT balance held pending the outcome of the verification review.
Each individual is permitted to hold one Account only on the kg9997 Platform. The registration of duplicate or multiple Accounts by the same individual — whether under the same name, the same device, the same payment method, or the same IP address — is strictly prohibited and constitutes a material breach of these Terms & Conditions.
During registration you are required to provide accurate, current, and complete personal information, including your full legal name, date of birth, residential address, mobile number, and a valid email address. You agree to maintain the accuracy of this information and to notify kg9997 promptly of any changes by contacting the support team via live chat or by emailing .
You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. You must not share, transfer, or disclose your credentials to any third party. kg9997 will not be liable for any loss or damage arising from unauthorised access to your Account that results from your failure to keep your credentials secure. If you suspect that your Account has been accessed without your authorisation, you must notify kg9997 immediately.
One Account Per Household: kg9997 enforces a single-account-per-household policy. Where multiple Accounts are detected sharing the same postal address, mobile number, payment wallet (bKash, Nagad, Rocket, or Upay), device fingerprint, or IP address, the Operator reserves the right to merge, suspend, or permanently close the duplicate Accounts and to void any Bonuses or winnings associated with them.
kg9997 accepts deposits exclusively in Bangladeshi Taka (৳) via the following approved payment methods: bKash, Nagad, Rocket, and Upay. No international payment methods, cryptocurrency wallets, or credit cards issued outside Bangladesh are accepted at this time.
Deposits are credited to your kg9997 Account balance in real time, typically within seconds of a successful payment confirmation from the payment provider. In the event of a delay, Members are advised to allow up to fifteen (15) minutes before contacting support, as processing times may occasionally be extended during periods of high network demand on Bangladeshi mobile banking infrastructure.
The Operator reserves the right to request evidence that a deposit has originated from a legitimately funded personal account before crediting or releasing funds associated with that deposit. This is a standard anti-money-laundering control measure.
Members may request withdrawal of their available BDT balance at any time, subject to completion of all applicable wagering requirements on any active Bonus funds and subject to successful Account verification as described in Section 2.
KYC Prior to Withdrawal: All Members must complete Know Your Customer (KYC) identity verification before their first withdrawal is processed. Required documentation typically includes a national identity card (NID), a selfie photograph, and a screenshot or statement confirming ownership of the payment wallet to which the withdrawal is directed. Failure to provide satisfactory documentation within seven (7) days of a request will result in the withdrawal request being cancelled and the funds returned to the Member's Account balance.
kg9997 offers a range of promotional offers to both new and existing Members, including welcome bonuses, deposit match bonuses, free spins, cashback rewards, and seasonal event promotions tied to the Bangladeshi calendar (including Eid, Pohela Boishakh, BPL cricket tournaments, and national holidays).
Each individual promotion is subject to its own specific Terms & Conditions, which are published on the relevant promotional page on the Platform at the time the offer is active. In the event of any conflict between the specific promotion terms and these general Terms & Conditions, the specific promotion terms shall take precedence.
The following general bonus rules apply to all promotions unless the specific promotion terms expressly state otherwise:
Bonus Abuse: Any Member found to be exploiting promotional offers through coordinated betting patterns, low-risk wagering strategies designed specifically to convert Bonus funds without genuine gameplay risk, or in collusion with other Members, will have their Bonus voided, their associated winnings forfeited, and their Account reviewed for potential suspension. kg9997 employs automated and manual monitoring systems specifically to detect and prevent Bonus abuse.
All games available on the kg9997 Platform — including slots, live casino table games, crash games, and sports betting markets — are governed by the rules published by the respective Game Provider and, where applicable, by kg9997's own supplementary house rules.
All slot and RNG (random number generator) games on the Platform use certified, independently tested RNG software to ensure that game outcomes are statistically random and cannot be predicted, manipulated, or influenced by any party, including kg9997 itself. Certified return-to-player (RTP) percentages for each game are available within the individual game information panels.
Live casino games are operated in real time by licensed, professionally trained dealers employed by the relevant Game Provider (Evolution Gaming, Pragmatic Play Live, or Ezugi). The results of live dealer games are determined by physical outcomes — the movement of cards, roulette wheels, or dice — and are not subject to any digital manipulation by the Platform.
In the event of a technical fault, disconnection, or software error during a game session, the following policy applies:
The following activities are strictly prohibited on the kg9997 Platform. Engaging in any of the following may result in the immediate suspension or permanent closure of your Account, the forfeiture of your Account balance and any pending withdrawals, and referral to relevant law enforcement authorities where appropriate:
kg9997 is fully committed to promoting responsible gaming and to protecting the welfare of all Members. The Platform provides a comprehensive suite of responsible gaming tools that are available to every Member free of charge directly from their Account settings dashboard:
If you are concerned about your gambling behaviour or the gambling behaviour of someone close to you, kg9997 strongly encourages you to seek help. Our support team is available 24/7 via live chat and can direct you to appropriate resources. You can also visit our dedicated Responsible Gaming page for detailed guidance.
18+ Only: The kg9997 Platform is strictly for adults aged 18 and above. If you believe a minor may be accessing the Platform using your device, please activate the Platform's parental controls and contact our support team immediately at .
The collection, processing, storage, and use of your personal data by kg9997 is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions and is incorporated herein by reference. By accepting these Terms, you also confirm your acceptance of the Privacy Policy in full.
In summary, kg9997 collects personal data — including identity documents, payment records, device information, and gameplay activity — for the purposes of Account management, KYC compliance, fraud prevention, and the delivery of personalised gaming services. Your data is stored on secure, encrypted servers and is never sold to third parties for marketing purposes. It may be shared with Game Providers, payment processors, and regulatory or law enforcement bodies where required by applicable law or where necessary to detect, investigate, or prevent fraud.
You have the right to request access to, correction of, or deletion of your personal data at any time by contacting our Data Protection team at . Requests will be processed within thirty (30) days.
To the fullest extent permitted by applicable law, kg9997's total aggregate liability to any Member in connection with or arising from the use of the Platform — whether in contract, tort, negligence, or otherwise — shall not exceed the net deposits made by that Member to their Account in the thirty (30) days immediately preceding the event giving rise to the claim.
In particular, kg9997 shall not be liable for:
The Platform is provided on an "as is" and "as available" basis. kg9997 makes no warranty, express or implied, that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components.
kg9997 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a proposed amendment is material — meaning it substantively affects Members' rights or obligations — kg9997 will provide at least seven (7) days' prior notice by posting a prominent notice on the Platform's homepage and, where practicable, by sending an email notification to the registered email address associated with each affected Account.
Your continued use of the Platform following the effective date of any amendment constitutes your unconditional acceptance of the revised Terms & Conditions. If you do not accept the revised Terms, you must cease using the Platform and, if you wish to withdraw your Account balance, contact support at prior to the effective date of the amendment.
The date displayed in the "Last Updated" notice at the top of this page reflects the most recent revision to these Terms. We recommend that Members review this page periodically to remain informed of any changes.
These Terms & Conditions and any dispute or claim arising out of or in connection with them — including non-contractual disputes — shall be governed by and construed in accordance with the laws applicable to the Operator's jurisdiction of incorporation.
In the event of a dispute between a Member and kg9997, the following resolution process applies:
Nothing in this Section limits a Member's statutory rights under the applicable consumer protection laws of their jurisdiction of residence.
If you have any questions, concerns, or feedback regarding these Terms & Conditions, or if you wish to exercise any of your rights as a Member, please contact the kg9997 support team through any of the following channels:
When contacting support regarding a specific Account issue, please have your registered username, the mobile number associated with your payment wallet, and a brief description of your query ready. This will allow the team to locate your Account and assist you as efficiently as possible.
Responsible Gaming Support: If you are experiencing difficulties related to gambling behaviour, our team is trained to provide compassionate, non-judgmental guidance. Reach out at any time — your welfare is more important to us than your activity on the Platform. You can also visit Responsible Gaming for self-help tools and external support resources. 18+ only.
Six core commitments define the relationship between kg9997 and every Member who plays on the Platform.
kg9997 enforces mandatory 18+ age verification for all Accounts. No real-money activity is permitted until identity and age are confirmed with government-issued documentation.
All transactions on kg9997 are denominated in Bangladeshi Taka with no hidden conversion fees. Withdrawal processing targets under four minutes via bKash, Nagad, Rocket, and Upay.
Every bonus and promotion on kg9997 comes with plain-English terms and a published wagering requirement. No hidden conditions, no surprise forfeiture clauses buried in small print.
Bank-grade encryption protects every session, transaction, and personal data record on the kg9997 Platform. Your BDT balance and identity documents are never exposed to third parties.
Deposit limits, session reminders, cooling-off periods, and self-exclusion tools are available to every Member free of charge. kg9997 takes problem gambling seriously and acts on it proactively.
The kg9997 support team is available around the clock via live chat inside the Platform, with an average first-response time under 90 seconds for billing and account enquiries.
Our support team is available 24/7 and happy to explain any part of the kg9997 Terms & Conditions in plain language. You can also explore our FAQ or dive straight into the Platform.
18+ only. Please gamble responsibly. Full Terms & Conditions apply.